Contact

Support is handled by email. We typically reply within 2 business days — usually much faster.

To help us help you faster, include

• The email address on your account (send from it, if you can).
• What happened, in a sentence or two — and what you expected instead.
• For purchase questions: the approximate date and time and which pack or membership you bought. Your Stripe receipt email helps too.

Common reasons people write

• Coins from a purchase didn't appear (they almost always land within a minute — if not, we will sort it).
• A refund under our Refund Policy.
• Access, correction, or deletion of your data under our Privacy Policy.
• Creator questions, feedback, and good ideas — all welcome.

One safety note: we will never ask for your password or full card number by email. If a message claiming to be us does, it isn't us.